Q. How can I get help with my password?

If you are locked out:

• For security reasons, you have (3) attempts to type your password.
• You will be locked out for approximately (10) minutes if these attempts fail.
• You can wait and try again after (10) minutes if you think you know your password.
• You can also go into Password Manager and click on the "Account locked out?" link if you set up security questions, email verification, or SMS (text) verification. 
• Or contact the Student Help Desk at 414-297-6541.

If you forgot your password or your password expired:

• You can go into Password Manager and click on the "Forgot your password?" link if you set up security questions, email verification, or SMS (text) verification. 
• Or contact the Student Help Desk at 414-297-6541.
• Email the MATC Help Desk at helpdesk@matc.edu, or start a chat by going into Google Hangouts and clicking the plus sign ( + ) in the upper left and searching for "helpdesk@matc.edu" or “MATC-IT Helpdesk.”